Frequently Asked Questions

1. Why should I hire your company when I can do it myself?

I live to reduce taxes, having worked for different large firms and understanding the trade secrets not many people have. Plus I have access to software and a keen eye for sales report evidence from the district. 

2. What is the deadline to file my protest?

You have to sign up before May 15, if you want to file the protest in time. 

3. Do I need to come to my hearing or do anything else?

No. I just need you to fill out the form and leave notes on what is going on with your property. You can upload pictures and give me a call so we can go over the issues you are having. Your assistance will help us achieve a higher reductions. 

4. What is the risk/catch of retaining your services?

None. I will make sure when we do your hearing it will either get reduced or stay the same it will not go higher during the hearing. I will withdraw the protest if you have a frivolous case. I have to protect your interest. 

5. Does lowering my assessed value make my property worth less when I want to sell?

No. Appraised values are only used for tax purposes. Either you or a real estate professional will evaluate the market when it is time to sell. Appraised values are supposed to approximate a reliable measurement of what your property is worth, but do not affect what a willing buyer and seller will agree upon.

6. Are your fees negotiable for multiple properties?

No, we believe our fees are reasonable. We represent several large portfolios, and they each pay our 35% contingency fee. The good news is you only pay us when we save you money. No savings means no fee and the confidence your home was fairly appraised.

7. I pay my taxes with my mortgage; how do I receive my savings?

Your mortgage lender will adjust your escrow in February of the following year.

8. Do you guarantee a reduction?

No, I am not allowed to guarantee you a saving in the Texas Tax Code. We DO guarantee we will not charge you for savings we do not achieve. Our contingency fee aligns our incentives with yours; we both want your property tax bill lowered. However, not every property is over-appraised; therefore we cannot reduce property values that are already appraised fairly or below market value.